Privacy Policy for LiveHealth ePharma
Effective Date: 14/12/2023
Welcome to LiveHealth ePharma! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our online pharmacy platform.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
Name
Contact information (email address, phone number, address)
Date of birth
Medical history and prescription information
Payment information
1.2 Non-Personal Information
We may also collect non-personal information, including:
Browser type
IP address
Device information
Usage patterns
2. How We Use Your Information
We use your personal information for the following purposes:
Processing and fulfilling prescription orders
Providing customer support
Sending relevant updates, newsletters, and promotional materials
Improving our website and services
Complying with legal and regulatory requirements
3. Information Security
We employ robust security measures to protect your personal information. This includes encryption, access controls, and secure data storage.
4. Sharing Your Information
We may share your information with:
Licensed healthcare professionals to process prescriptions.
Trusted third-party service providers (e.g., payment processors, shipping companies)
Regulatory authorities as required by law.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our platform.
6. Your Choices and Rights
You have the right to:
Access, correct, or delete your personal information.
Opt-out of marketing communications.
Request information about our data practices
7. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically. The latest version will be posted on our platform with the effective date.
9. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us